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Yes! You can be placed in our locator with your contact information and customers can contact you directly, or you can use our online booking services for your customer's convenience. Send us a request - please allow for 24 hours to see update on site.

We provide two options for property owners. Firstly, you can list your property on our map at no cost. Alternatively, by signing up as a host, you gain access to our comprehensive booking module. This service is free and equips you with essential tools to manage your bookings, process payments, and effectively showcase your property to potential guests.

There is no cost to create a barn profile or to be listed in the directory. We take a small 10% fee for managing bookings online. You can add your property to the map for free for a limited time.

If you own a horse property with safe and secure stalls and fencing you are well on your way. Barns listed come in all shapes and sizes. We do recommend you ensure your insurance policy covers the use of your home as a business the hosts horses. Generally speaking you will need insurance that covers Equine Care (Custody and Control insurance)

To get started create a host account, it's easy and it will give you access to the host portal to create new listings, manage your availability, and payments.

List each item you'd like to rent (e.g. stall) is set up as a listing, within your property profile. You can list as many items as you'd like. If you have 10 stalls you'd like to rent you can add "stall" with a quantity of "10". You set the quantity in the availability section when creating the listing. This will allow guests to book directly with online payments. When customers make a request you can approve through your dashboard.

You calendar is created when you create a new listing. Each listing has an availability calendar that allows property owners to block dates as needed. Once your calendar is set customers will select the dates through your listing page and send you a request to book. This ensures the property is available and allows owners confirm details with the customer before committing.

Once you create your listings with their calendars you manage everything in your inbox. You can update your listings calendar at any time. And you can block days or change your availability online. If you ever need assistance we are a click away.

A payment happens when the transaction's checkout is initiated. This is the moment when the customer adds their credit card information, and their card is charged.

After a payment, the money is held in Stripe's system until the payout happens. A payout is the action of sending the money from the payment gateway (Stripe)'s system to the provider's bank account.

• Calendar booking: The payout is triggered 2 days after the end of the booking period (i.e., if the booking ends on Monday, the payout is triggered on Wednesday)
• Purchase: The payout is triggered when buyer marks the order received or 14 days after delivery.

A charge is placed on the customer’s card when they submit the booking request. The charge can be held for up to 6 days before the request expires and the booking request is automatically cancelled. If the property or equine booking cancels the request, the charge is cancelled.

When the request is accepted, the charge is captured and money moved to the Stripe account. The platform’s commission fee is transferred to Equine Booking. The remaining balance for the property owners are held for payout after the stay.

The property owners earnings are held by Stripe (not us) until they are paid out or refunded.

Property owners are paid out their funds when the transaction is marked completed. A transaction can be marked completed in multiple different ways. Customers can mark a transaction completed from their Inbox. Equine Booking can mark a transaction completed. Or, the system will automatically mark a transaction completed 48 hours after the booking period ends. When a transaction is marked completed, the marketplace initiates a payout in Stripe to the property owners bank account as entered in their profile.

This practice is typical of most rental platforms such as Airbnb.

Stripe is a widely used and trusted payment gateway that handles billions of dollars in transactions every year. We do not store payment information and rely on the security that Stripe provides. Stripe has been audited and certified as a PCI compliance Level 1 service provider, which means it has to undergo an annual compliance report and routine security scans and tests. Stripe encrypts all customers’ credit card numbers and stores decryption information separately, which means Stripe can’t see credit card numbers without taking extra steps. Also, Stripe mandates that all online transactions take place over the more secure HTTPS network.